Why does the Kaspersky application not start? There is a common error that occurs when starting the Kaspersky application. When you start a Kaspersky application, you may momentarily see the Loading screen but after that, the Kaspersky application does not start at all. If such a problem occurs, restart your computer.
If the problem doesn’t resolve even after restarting the computer, follow the steps below to fix the issue.
Note: This process is applicable for all suites of Kaspersky- Kaspersky Anti-Virus, Kaspersky Internet Security, Kaspersky Total Security, Kaspersky Security Cloud (Personal, Family or Free), and Kaspersky Small Office Security.
Install the latest version of the application
If the problems continue to happen, try to install or update the existing Kaspersky application to its latest version.
Follow the steps below to do the same:
- Download the application installer from the official Kaspersky website.
- Remove the application. To do so, follow the steps below.
- Look for the search icon in the taskbar and type Add or remove the program
- Click on the respective option and then go through the list of installed programs.
- Find your Kaspersky application and uninstall or remove the application from your computer. Click on Uninstall/Change. Then uninstall the application.
- If the application is password-protected, unlock it with your password and proceed with the uninstallation.
- Click Then enter the password for the application again.
- Make sure to save a copy of the activation code before proceeding. If you were signed in to My Kaspersky, click
- If you were not signed in, click Save, and then sign in from the application that opens.
- Return to the uninstallation window, and proceed with the uninstallation by clicking
- Select the checkboxes beside the data that you want to retain, then proceed.
- Click
- Restart the computer for the changes to take effect. Click Yes to reboot the computer.
- If the standard uninstallation procedure doesn’t work, use the tool kavremover. Click here for more instructions: https://support.kaspersky.com/1464
- Now, go to the download folder of your browser and initiate the installation of the Kaspersky application.
- Let the installation complete, then it will automatically open.
- Enter your activation code for the application. The Kaspersky application will get activated.
- Now the latest application will be installed on your computer and the problems may get resolved.
If the recommended way of fixing the application not starting issue does not help, try to contact the Kaspersky Technical Support by clicking here: https://support.kaspersky.com/b2c#contacts. They will take care of your issue and get the problems fixed for you.