How to fix HP laptop sound issue?

How to fix HP laptop sound issue?

If the audio on your HP laptop is not loud or malfunctioning, it may indicate several problems that are associated either with your audio hardware (speaker or headphone) or the audio driver. If you want to fix your HP laptop sound issue, then this is the right guide for you. In this guide, we will show you how to troubleshoot HP laptop sound issue and fix them using HP Support Assistant or Windows Update.

Step 1: Restart your computer

The first step is to restart your HP computer. If no sound is coming from the speakers, the device may be controlled by some application and it is not allowing the device to be used by other applications. A restart will help in terminating that process and the device will restore to its original state. However, if the problem persists, continue to the next steps.

Step 2: Use HP Assistant to run an audio check

1. Visit HP Support Assistant at http://www.hp.com/go/hpsupportassistant and install the HP Support Assistant software on your computer.
2. After installation completes, search for HP Support Assistant using the search bar on Windows.
3. Open the My Devices tab and go to your current
4. Go to Troubleshooting and Fixes -> click on Audio check from the One-click fixes
5. After clicking on Next, wait for the audio testing process to complete.
6. Go through the test results and then click on Test Audio.
7. If you are unable to hear a clear sound, click Unable to hear Audio and follow the instructions as they appear on the screen.
8. If the audio issues continue to happen, proceed to the next step.

Step 3: Use Windows troubleshooter

1. Locate the search bar and type find and fix the audio.
2. Or, you may right-click on the speaker icon in the taskbar and select Troubleshoot sound problems.
3. Select Find and fix audio playback problems or Find and fix audio recording problems from the results that appear on the Search.
4. Click on Now select the device that is not functioning properly. Then click Next again.
5. Please wait while the troubleshooter scans for the problem and attempts to automatically fix it.
6. After the troubleshooting process is complete, you will be presented with the message Troubleshooting has completed. If there are any problems, they will be listed in this window.
7. Click Then select Apply this fix for the recommended solutions to the problem. You may also skip this step to continue searching for other issues.

Play a soundtrack to test it. If the audio problems persist, continue to the next step.

Step 4: Check for any hardware issue

It may be possible that your current speaker or headphone is faulty. If you have a substitute speaker or headphone, connect it to the computer and test for audio again. If the audio can be heard clearly, then your previous speaker or headphone is faulty and you need to repair or replace it.

If no audio is generating from your substitute speaker or headphone, then it may indicate a fault in the audio driver of your HP laptop. Proceed to the next step to update your HP laptop’s audio driver.

Step 5: Update the audio driver of your HP laptop

Use Windows Update to update your computer’s audio driver to its latest version. A backdated driver can cause issues and conflicts within the operating system, hence generating random issues in audio production. Once you update the audio driver to its latest version, any driver-related problem will get resolved on its own.

You may learn more about Windows Update from here: https://support.hp.com/in-en/document/c03330139

The above steps should help you fix your HP laptop sound issue and restore audio.