Amazon support : Amazon is the largest eCommerce company in the world. With a massive customer base and wide range of products available in their store, Amazon is bound to provide top-notch customer support. And they indeed meet everyone’s expectations when it comes to customer support. If you have purchased any product from Amazon, you will be surprised to see the vast array of service options that Amazon provides.
To browse through the wide range of support articles from Amazon, you can visit the page here: https://www.amazon.in/gp/help/customer/display.html?ie=UTF8&nodeId=508510
Once you log in to Amazon, you will be able to keep track of all your services from this page. You can track the refund requests, service options, address details, your payment information and lots more. If you are an Amazon Prime member, you can track your Prime membership status and expiry date/ renewal details. You will also get access to a wide array of help articles and guides from this portal.
To browse their knowledge base for help articles, you have to navigate to the bottom of the portal where it says Browse Help Topics. You can use their dedicated search system to browse for an appropriate help topic, or you can navigate through the relevant links to troubleshoot your problems. If you are not able to fix your issue, then you can contact customer care from the bottom-most option where it says Customer Service.
After clicking on Contact Us, you will be redirected to the Customer Service page. From this page, you can initiate a live chat with an agent from the customer service department of Amazon. You can also request a call back from Amazon customer service. Just click on the button Call me.
To get support for your products and services that you have purchased from Amazon, you need to visit here: https://www.amazon.com/gp/help/customer/display.html?nodeId=GSD587LKW72HKU2V
This is the official page for Support options and Contacting Amazon customer care. On this page, you can manage your account, order and access knowledge base resources and help articles that can solve most of your problems or concerns. If you are not able to find a relevant help guide to assist you, you can readily approach their customer care services which are available at the bottom of this page as “Contact Us”.