How to update payment info with Instant Ink Account : If you are a subscriber of HP Instant Ink and wish to update your payment info associated with your account, you can easily do so from your HP Instant Ink account. If you received an error message from Instant Ink while initiating a transaction, you may need to update your existing payment method in your account.
How to update payment info with Instant Ink Account
This tutorial will show you how to update your payment information with the Instant Ink account.
- Open your web browser and go to the login page from here: https://instantink.hpconnected.com/users/signin
- Enter your username which is your registered email address and password.
- If you want your browser to remember your next visit on the HP Instant Ink portal, click to check the Remember Me option below.
- Let your account page open.
- There are multiple options where you may visit:
- To update your existing debit or credit card information, click Change Billing Information.
- Then click Edit Payment Information. Verify the format of your postal code.
- Click Add to Prepaid Balance to add a code from your prepaid card.
- Enter any details as requested by your card provider (if required) to confirm the change of debit or credit card information that is associated with your HP Instant Ink account.
Note:
- Make sure to enter all the details of the new card correctly.
- Even if you want to update just one field (for example, the card’s expiration date) make sure to re-enter all the other information that is associated with the card.
- If your account had been suspended, it may take up to 30 minutes to resume your HP Instant Ink services.
- Make sure you are using the latest version of your browser- Google Chrome, Mozilla Firefox, Internet Explorer, Microsoft Edge, or Safari.
Watch this video for better understanding :