Resolve Unlicensed Product activation error in Office

How do I resolve Unlicensed Product activation error in Office?

Sign in to your Office with the correct Microsoft account

You will need to sign in to Office 365 using the account with with you purchased the Office subscription. If after logging in to Office you cannot find your subscription, then you have logged in to the wrong account. You will see a clear message “We couldn’t find any Office products” if you login to an incorrect account.

Verify the date and time on your system

Before starting the troubleshooting process, it is important to verify whether your system date and time are correct. Please refer to the steps below to verify your system date and time:

1. Close all Office 365 applications.
2. In the bottom right corner of your window, click on the time-stamp.
3. Select Date and Time settings.
4. Enable the option Set time automatically and also Set time zone automatically. If you can’t find the latter option, make sure that your time zone is set to your local time zone (for example, if you are from India, it should be GMT+5:30).
5. Restart your Office 365 apps.

Verify whether you have multiple copies of Office installed in your system

If you have multiple copies of Office installed in your system, you will need to uninstall the duplicate or other Office copies and keep only the active Office app. This will prevent login, activation and authorization conflicts.

Let us guide you how to delete multiple instances of Office from your computer.

1. Open the Control Panel of your system. Look for the search bar on the taskbar and type Control Panel. Select the correct option to enter the Control Panel window.
2. Once you are in the Control Panel, click Programs and Features.
3. For Microsoft 7 users, you need to click Start, then go to Control Panel -> Uninstall a Program.
4. In the search box, type in the word Office and look for any relevant Office apps that are installed on your computer.
5. You may see multiple instances of Microsoft Office installed on your computer. If this is true, then uninstall any Office version that you are not using on your computer. If you do not see any other instances of Office, you may proceed to the next step.
6. After the uninstallation, please restart your computer.
7. Open your Office app and try to sign in to Office.
8. Now try to reactivate the product. If the product does not activate, try to run an online repair by following the article here: https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b.
9. If you are still not able to activate your product successfully, then go to the next step.

Verify if your subscription to Office is still active or not

You may easily verify your subscription details including the subscription expiry date from your Office account through a web browser. If your subscription has expired, you will not find the Office product in your list of subscriptions. Instead, a message will display that “We couldn’t find any Office products”.

Follow the steps below to verify your Office subscription status:

1. Close all running Office 365 apps.
2. Visit your Services & Subscriptions page from here: https://account.microsoft.com/services?ref=officesupport
3. Sign in with your Microsoft registered email address and password.
4. Review all the details that are in the Subscription page of your Microsoft account. You can view your Office 365 subscription status on this page.
5. If your subscription has expired, you may renew your Office 365 subscription to continue activating your Office 365 product on your computer.
6. If your subscription is active and Office will not activate, please proceed to the next set of steps.
7. Please restart your computer after renewing your subscription.

Troubleshoot your activation problems

If your Office 365 is still not activating, you may want to troubleshoot your Office activation problems. The Microsoft Support and Recovery Assistant can help you with this troubleshooting process.

1. Go to this page to download Microsoft Support and Recovery Assistant: https://aka.ms/SARA-OfficeActivation-OF
2. Save the installer on your computer by downloading the Microsoft Support and Recovery Assistant tool from your browser.
3. Once the download completes, run the installer.
4. The Application Installer Click Install to begin the installation process.
5. Agree to the Microsoft Services Agreement.
6. Allow the app to make changes to your computer by selecting
7. Now carefully follow the on-screen prompts to troubleshoot Office 365 activation errors or any other Office 365 issues that may exist on your system.