Update/change a new card in Webroot account : If you would like to add a new credit card or update your existing credit card credentials that are associated with your Webroot subscription, you will require to renew or upgrade your current subscription keycode with the new credit card before the expiration date of your current subscription. Once this step is complete, the new credit card details will take over the existing card on file.
The renewal or upgrade of your subscription keycode is also mandatory for making other changes to your account such as a change in your address or billing information.
To find out your subscription keycode, open Webroot on your device and go to My Account tab.
The subscription key code can be upgraded or renewed either online or by getting in touch with a sales representative of Webroot.
- To renew the keycode online, please visit here: https://www.webroot.com/us/en/renewal
- To get in touch with a sales agent, click here: https://www.webroot.com/us/en/about/contact-us. Look for the most appropriate number based on your current location. Within the US, you may also reach the sales team at 1-888-557-3899.